Privacy Policy
This privacy policy explains how Mrvegas Casino collects, uses, shares and retains personal information when you visit themrvegas.uk or use our casino services. The information we handle may include account details, identity verification data, payment records, technical information, website usage, support messages and cookies. We process this information to provide a secure and reliable gambling experience, to meet legal obligations and to improve our website.
We collect information directly from you, automatically through your use of the website and from connected devices. You can exercise your privacy rights at any time by contacting us through the channels available on themrvegas.uk. This policy applies to all visitors and registered players. You must be at least 18 years old to use our services.
What This Policy Is For and Whom It Applies To
This policy applies to visitors and registered players using themrvegas.uk, the official website of Mrvegas Casino. Mrvegas Casino operates under licences issued by the Malta Gaming Authority, the Gambling Commission of Great Britain and Spelinspektionen. The policy covers all services available on the website, including account registration, deposits, withdrawals and customer support. Some information is required to create an account or complete a transaction, while other information is optional and helps us personalise your experience. If you do not provide required information, you may not be able to use certain account-related services.
The Data We Collect
We may collect information directly from you, from your activity on the website and from devices you use to connect to our services. The table below shows the main categories of personal information we may process.
| Data Category | Examples | Purpose |
|---|---|---|
| Account information | Name, email address, date of birth, username, password, contact details | Create and manage your account |
| Identity and age verification | Government-issued identification, proof of address, date of birth | Confirm you are at least 18 and verify your identity before deposit through full KYC |
| Payment information | Transaction records, payment method details for Bitcoin, Visa, Faster Payments, Mastercard, Paysafecard, Ethereum (ETH), Paypal, Boku, Tether (USDT), Skrill, TrueLayer, Neteller, Apple Pay, Google Pay | Process deposits and withdrawals |
| Usage information | Pages visited, features used, session duration, preferences | Improve the website and our services |
| Technical data | IP address, device type, browser, operating system, approximate location | Maintain security, prevent fraud and ensure compatibility |
| Support messages | Emails, live chat transcripts, call records | Respond to enquiries and resolve issues |
| Cookies and similar technologies | Identifiers, preferences, analytics data | Remember settings and measure website performance |
If you do not provide essential information, we may be unable to open an account, process a payment or provide certain services. Optional information helps us improve your experience but is not required for basic account use.
How and Why We Use the Data
We use personal information to manage your account, verify your identity and age, process payments, maintain security, prevent fraud, provide customer support, meet legal obligations and improve our website. These purposes are based on one or more legal grounds. Processing may be necessary to perform a contract with you, to comply with a legal obligation, to protect our legitimate interests or to act on your consent. For example, we use identity verification data to meet age and anti-money laundering requirements. We use technical data to keep the website secure and to detect suspicious activity. We use support messages to answer your questions and resolve problems. We do not use your information for purposes that are incompatible with those described in this policy.
Who Receives the Data
We may share personal information with the following categories of recipients:
- Payment service providers that process deposits and withdrawals.
- Identity verification providers that confirm your age and identity.
- Technical and hosting services that store and maintain data.
- Professional advisers such as lawyers and auditors.
- Authorities where we are legally required to do so.
We share only the information necessary for the relevant purpose. Some recipients may be located outside your country of residence. Where international processing occurs, we rely on appropriate safeguards as required by applicable data protection law. We do not sell your personal information to third parties.
How We Protect the Data
We apply general data protection principles to keep your information safe. Access to personal data is restricted to authorised personnel who need it for legitimate purposes. We treat all personal information as confidential and use it only for the purposes described in this policy. Limiting access and purpose helps reduce the risk of unauthorised use, accidental loss or disclosure. We regularly review our internal practices to ensure that personal information is handled responsibly. While no method of transmission or storage is completely secure, we take reasonable steps to protect the data you entrust to us.
How Long We Keep the Data
We keep personal information only for as long as necessary to fulfil the purposes described in this policy or to meet legal obligations. The retention period depends on the type of data and the reason for processing. Some records may need to remain available after you close your account or request deletion, for example to comply with anti-money laundering rules or to resolve disputes. When information is no longer needed, we delete or anonymise it in line with our internal procedures.
Cookies and Similar Technologies
Cookies are small text files placed on your device when you visit a website. We may use cookies and similar technologies to support website functionality, remember your preferences and collect usage information. You can control cookies through your browser settings. Disabling essential cookies may affect how the website works, such as keeping you signed in or remembering your choices. For more details, please see our cookie policy.
Your Data Protection Rights
Depending on your location and the applicable law, you may have certain rights relating to your personal information. The table below summarises common rights.
| Right | Meaning | How to Exercise It |
|---|---|---|
| Access | Obtain a copy of your personal data | Submit a request through the contact channels on themrvegas.uk |
| Correction | Ask us to fix inaccurate or incomplete data | Contact us with the correct information |
| Deletion | Request erasure of your data in certain circumstances | Explain why you believe deletion applies |
| Restriction | Limit how we use your data while a concern is resolved | Tell us which processing you want restricted |
| Portability | Receive your data in a structured, commonly used format | Request a copy in a portable format |
| Objection | Object to processing based on legitimate interests | State the grounds for your objection |
| Withdrawal of consent | Withdraw consent for processing based on consent | Use the same channel where you gave consent |
These rights are not absolute. Legal limitations, identity checks and record-retention obligations may affect how we respond to a request. We may ask you to verify your identity before acting on certain requests.
How to Send Us a Request
- Use the contact channels available on themrvegas.uk.
- Identify the account involved, such as the email address you registered with.
- Specify the privacy right you wish to exercise.
- Complete reasonable identity verification if we ask for it.
- Receive a response within the timeframe required by applicable law.
Marketing Messages and Your Choices
We send promotional communications only where we have valid consent or another lawful basis. You can withdraw your consent at any time or manage your communication preferences through your account settings or by contacting us. Withdrawal does not affect the lawfulness of processing based on consent before its withdrawal. We respect your choices and will stop sending marketing messages once you opt out.
What You Can Do to Protect Your Own Data
- Use a strong, unique password for your account. Avoid reusing passwords from other websites.
- Protect your login credentials. Never share your password or write it down where others can see it.
- Sign out of your account when using a shared or public device. This prevents others from accessing your information.
- Keep your contact information updated. This ensures you receive important security notices and account updates.
- Identify suspicious messages. Check the sender address and avoid clicking links in unexpected emails or texts.
- Respond to unauthorised access immediately. Change your password and contact our support team if you notice unusual activity.
Protection of Minors
Our services are restricted to individuals aged 18 or over. We do not knowingly collect personal information from minors. We take steps to prevent minors from accessing gambling accounts or submitting personal information. If you are a parent or guardian and believe that a minor has registered on themrvegas.uk, please contact us through the website so we can take appropriate action.
Complaints to the Data Protection Authority
If you have concerns about how we handle your personal information, you may raise them with the competent data protection authority in your country. We encourage you to contact us first so we can try to resolve the issue directly. Contacting us is not a mandatory prerequisite before approaching an authority.
Changes to This Policy
We may update this privacy policy when our website services, data practices or applicable legal requirements change. Any updated version will be published on this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Details and the Date of This Version
To submit a privacy question or request, use the contact channels available on themrvegas.uk. Please include the email address associated with your account, the privacy right you wish to exercise and a brief explanation of your request. You do not need to provide unnecessary sensitive details. This version of the privacy policy is dated 09/11/2026.